Last updated: 6 September 2026
This Privacy Policy explains how we ("we", "us", "our") collect, use, disclose and protect personal data. It applies to visitors of this website and to individuals whose personal data we process in connection with our legal, immigration, taxation, accounting and IP address services (each, a "Client", "you").
Where you provide us with personal data on behalf of a company, organisation or another individual, this Policy applies to that data as well, subject to the warranty in the “Data You Provide About Third Parties” section below.
Depending on how you interact with us, we may collect:
As a consulting firm, we and our clients have a legitimate interest in the proper, efficient and secure performance of the engagement. On that basis, we process personal data to accept payment, provide consultations and advice, clarify the details and scope of your instructions or order, and disclose data to third parties where necessary to carry out the engagement — including contractors and service providers who assist us, and government or regulatory authorities where disclosure is required or permitted by applicable law.
You give your consent to the processing described in this Policy when you make a payment to us by any method, or when you send us a request for services by email or any other means of communication. Where required by applicable law, we may also rely on performance of a contract with you, compliance with a legal obligation, or your explicit consent obtained separately.
We use personal data to: provide the legal, immigration, tax, accounting and IP address services you request; accept and process payment; communicate with you about your matter; carry out client identification, conflict and anti-money-laundering checks required of a professional firm; comply with our legal and regulatory obligations; and maintain and improve this website.
We disclose personal data only where necessary for the purposes above, including to:
We may also disclose personal data to third parties, including our lawyers and government or law-enforcement authorities, where we consider this necessary to establish, exercise or defend our legal rights.
We do not sell personal data.
Given that we serve clients across the world and maintain a presence in not only one continent, personal data may be transferred to, and processed in, jurisdictions other than your own, including jurisdictions whose data protection laws may differ from those in your home jurisdiction. Where we make such transfers, we take reasonable steps to ensure the data continues to receive an appropriate level of protection.
We retain personal data for as long as necessary to perform the engagement and for such further period as is required to comply with our legal, regulatory and professional obligations (including applicable limitation periods and professional record-keeping rules), after which it is securely deleted or anonymised.
We maintain reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration, proportionate to the sensitivity of the data concerned.
Subject to applicable law, you may have the right to check whether we hold your personal data, request access to and correction of it, ask us to erase or restrict its use, object to certain processing, request its portability, and withdraw consent where processing is based on consent (without affecting the lawfulness of processing carried out before withdrawal). If you are in Hong Kong, these rights arise principally under the Personal Data (Privacy) Ordinance and may be exercised by contacting us as set out below; you may also refer a complaint to the Office of the Privacy Commissioner for Personal Data. If you are located elsewhere, you may have additional or different rights under your local law, and, where applicable, the right to lodge a complaint with your local data protection authority.
Where you provide us with personal data relating to another individual (for example, a family member in an immigration matter, a business partner, a director, shareholder or employee), you warrant that you hold all necessary authority, consents and legal basis required to disclose that data to us for the purposes described in this Policy, and you undertake to provide us with evidence of that authority promptly upon our request. You agree to hold us harmless from any claim arising from a breach of this warranty.
This website does not use advertising or tracking cookies. We use a privacy-preserving analytics service to understand aggregate site usage; where the service we use does not rely on cookies or fingerprinting, it does not identify you individually.
We may update this Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date above indicates when this Policy was last revised. Material changes will be reflected by posting the updated Policy on this page.
Questions about this Policy or requests concerning your personal data can be sent to us using the contact details shown at the top of this page.
Last updated: 6 September 2026
These Terms & Conditions ("Terms") apply to every engagement, order or instruction accepted by us ("we", "us", "our"). By sending us a request for services, instructing us, or making a payment to us by any method, you agree to be bound by these Terms together with our Privacy Policy. If you do not agree to these Terms, please do not instruct us or use our services.
We are a consulting and intermediary provider. For legal, immigration, taxation, accounting, intellectual property and similar professional matters, we identify, engage and coordinate independent lawyers, tax advisers, accountants and other qualified professionals ("Professionals") — whether part of our own network or otherwise — to carry out the substantive professional work your matter requires. We take reasonable care in selecting Professionals appropriate to your matter, but the professional work itself is carried out by the Professionals under their own professional responsibility, licensing, professional-conduct rules and, where applicable, professional indemnity insurance.
Instructing us does not, by itself, create a lawyer-client, accountant-client or equivalent professional relationship, or professional privilege, between you and us. Such a relationship, and any privilege attaching to it, arises (where applicable) directly between you and the relevant Professional. For IP address brokerage transactions, escrowed funds are frequently held by an independent third-party escrow agent, not by us; we coordinate the transaction, including the relevant registry formalities, but are frequently not the custodian of escrowed funds.
Subject to these Terms, we provide different services, which form part of these Terms by reference for any matter you engage us on. The scope and conditions of a specific engagement are as set out in the applicable engagement letter, proposal, quote, order confirmation or invoice or other document.
You agree to: provide accurate, complete and timely information and instructions; cooperate with us and any Professional as reasonably required to carry out your matter; pay all fees and costs when due; and use our services, including IP address leasing and brokerage, lawfully and not for unlawful routing, spam, abuse or any purpose that breaches a registry's policies. Where you provide us with personal data or documents relating to a third party, you confirm the warranty set out in our Privacy Policy regarding your authority to do so.
Fees for professional coordination services, and fees or lease payments for IP address leasing or brokerage, are as set out in the applicable engagement letter, proposal, quote or invoice for your matter, and may be fixed, hourly, or transaction-based. Unless otherwise agreed in writing, invoices are due on receipt and payable in the currency and by the payment method(s) stated in the invoice, which may include payment via a payment processor we make available from time to time. Government, registry (including RIPE NCC, APNIC or ARIN), duty, tax, courier, translation and similar third-party disbursements are additional to our fees and payable by you, whether paid by us on your behalf or directly by you. We may require an advance payment or retainer before beginning work, in particular for IP address leasing or brokerage orders.
We supply services, not physical goods, so shipping does not apply to any engagement.
All services fees are non-refundable.
IP address leasing is the only service for which a refund may be considered. A partial refund may be granted, at our sole discretion, only where requested before we have confirmed the order and configured the network for the leased range. Once an order has been confirmed and the network configured, it is final and no refund — partial or full — will be made. Where a partial refund is granted, it is net of costs already incurred (including payment-processing fees, registry fees and other third-party charges) and of the time spent processing the order. A full refund is never made under any circumstances.
For IP address brokerage transactions, funds held by the independent escrow agent are released in accordance with the escrow terms agreed for that transaction and the Brokerage Agreement; such releases are administered by the escrow agent and are not a refund made by us.
Each party will keep confidential the other's non-public information disclosed in connection with an engagement and use it only to perform or receive the services, except where disclosure is required by law, regulation or court order, or is made as described in our Privacy Policy (for example, to Professionals, registries or authorities involved in your matter).
Upon full payment, you will have a licence to use the final deliverables prepared specifically for your matter (for example, advice letters or filed applications). We and our Professionals retain ownership of pre-existing materials, templates, precedents, know-how and tools used to prepare deliverables, and grant you a licence to use them for their intended purpose. The content, design and logos of this website are owned by us or our licensors and may not be reproduced without permission.
To the maximum extent permitted by law, our total aggregate liability to you arising out of or in connection with an engagement, whether in contract, tort or otherwise, is limited to the fees paid by you to us for that engagement in the one-month period preceding the event giving rise to the claim, excluding any government or registry fees, duties, taxes, disbursements, commissions or other third-party costs. We are not liable for the acts, omissions, advice or work product of independent Professionals we coordinate, for the actions of any independent escrow agent, or for any decision, delay or refusal of a registry (RIPE NCC, APNIC or ARIN) or government authority. Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill or data. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
You agree to indemnify and hold us harmless from claims, losses or costs arising from your breach of these Terms, inaccurate or incomplete information or instructions you provide, or a breach of the third-party data warranty in our Privacy Policy.
Either party may terminate an engagement on reasonable written notice. Termination does not affect fees or costs already incurred, or owed, for work performed, Professionals engaged, or registry or escrow steps already taken, up to the date of termination.
Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control, including acts of government or a registry, natural disaster, or failure of a third-party payment, escrow or communications system.
These Terms, and any engagement entered into under them, are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat of arbitration shall be Hong Kong, the tribunal shall consist of one arbitrator, and the arbitration shall be conducted in English.
We may update these Terms from time to time. The version in force when you place an order or your engagement begins applies to it; continued use of our services after a change constitutes acceptance of the updated Terms for future engagements.
Questions about these Terms can be sent to us using the contact details shown at the top of this page.
